US Dock and Canopy, LLC manufactures premium maintenance free deck options that are some of the best in the industry! We are proud to offer our decking options to dock builders and commercial contractors for their marine projects of all sizes. The poly and aluminum maintenance free decking options are quickly becoming the industry standard, providing a strong, durable, marine worthy deck that is built to last. The Dock-Top decking options are covered by a pro-rated warranty for peace of mind. See the informational fliers below for more details!
¤ Decking Warranties ¤
15 YEAR PRO-RATED WARRANTY
Product covered: Aluminum Deck Panel (PN10957, PN10967)
US Dock and Canopy, LLC provides a limited warranty for aluminum Dock-Top™ decking panels to the original purchaser only when purchased from an authorized dealer.
INTENDED USE: Dock-Top™ panels are intended to be installed on marine docks as decking and are not intended for any other use. The limited warranty is valid only when used for the intended application. Decking must be installed to comply with the manufacturer’s minimum specifications to meet warranty requirements. Purchasers should fully inspect each Dock-Top™ panel at the time of delivery and before installing.
ALUMINUM Dock-Top™ WARRANTY: Providing that the aluminum dock panels are installed as per the instructions supplied and meet the manufacturer’s minimum requirements, US Dock and Canopy, LLC warrants that the aluminum dock panel will not fail due to normal use. Aluminum decking failure does not include scratching or fading of the finish. US Dock and Canopy, LLC will not be responsible for any shipping expenses associated with replacement parts.
TERM: US Dock and Canopy, LLC provides a full repair or replacement warranty for the first two years after the purchase date and a limited warranty from two to fifteen years after the date of purchase. The limited warranty provides replacement at a percentage discount off the current manufacturer’s suggested retail price (MSRP). US Dock and Canopy, LLC may repair, replace or provide a full or partial refund at its sole discretion according to the following terms. The claimant must present the defective panels to the authorized dealer from which they were originally purchased along with the original purchase invoice or receipt. The dealer will then submit a warranty claim to US Dock and Canopy . If US Dock and Canopy, LLC certifies that the items are indeed defective, US Dock and Canopy, LLC will repair, replace or provide a prorated discount on replacement of the defective Dock-Top™ panels as follows:
WARRANTY LIMITATIONS: The successful performance of the Dock-Top™ panel is dependent upon many factors beyond our control. Therefore, except for such replacement or refund outlined above, US Dock and Canopy, LLC:
1. MAKES NO WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS, and DESIGN CAPABILITY OR MERCHANT ABILITY RESPECTING ITS PRODUCTS.
2. Under no circumstances shall US Dock and Canopy, LLC be liable for any special, incidental or consequential damages including but not limited to: personal injury, property damage, damage to or loss of product, loss of profits or revenue. The price stated for the products is a consideration in limiting US Dock and Canopy, LLC liability and buyer’s remedy.
3. This limited warranty shall not apply to any product subject to misuse due to common negligence or accident nor to any product made by the seller not used in accordance with the printed instructions or specifications of US Dock and Canopy, LLC or that have been beyond the represented and rated capacity of the product.
4. This limited warranty is applicable only to those parties heretofore mentioned, and is not assignable, transferable nor will it insure to the benefit of any sub-purchaser of the original equipment manufacturer other than the original retail purchaser.
5. Application may be subject to local building codes and is the responsibility of the purchaser to adhere to.
6. As stated above, US Dock and Canopy, LLC reserves the right to inspect all product claimed to be defective or damaged under the terms of the warranty.
7. US Dock and Canopy, LLC limits of warranty is defective material replaced, repaired, or credit against further purchases. All information and data provided at time of writing is believed to be accurate and complete, however, are provided without any guarantee or responsibility of any kind, expressed or implied. Suggestions or statements concerning possible use of products are made without representation that any such use is free from patent infringement and are not recommendations to infringe any patent. The user must be aware that other safety measures may be required if not stated herein.
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12 YEAR PRO-RATED WARRANTY
Product covered: Poly Deck Board and Poly Deck Panel (PN10850, PN10851)
US Dock and Canopy, LLC provides a limited pro-rated warranty for poly Dock-Top™ decking panels to the original purchaser only when purchased from an authorized dealer.
INTENDED USE: Dock-Top™ panels are intended to be installed on marine docks as decking and are not intended for any other use. The limited warranty is valid only when used for the intended application. Purchasers should fully inspect each Dock-Top™ panel at the time of delivery and before installing.
POLY Dock-Top™ WARRANTY: Providing that the poly dock panels are installed as per the instructions supplied, US Dock and Canopy, LLC warrants that the poly dock panel will not fail due to normal use. Poly decking failure does not include scratching or fading. US Dock and Canopy, LLC will not be responsible for any shipping expenses associated with replacement parts.
TERM: US Dock and Canopy, LLC provides a full repair or replacement warranty for the first two years after the purchase date and a prorated warranty from two to twelve years after the date of purchase. The prorated warranty provides replacement at a percentage discount off the current manufacturer’s suggested retail price (MSRP). US Dock and Canopy, LLC may repair, replace or provide a full or partial refund at its sole discretion according to the following terms. The claimant must present the defective panels to the authorized dealer from which they were originally purchased along with the original purchase invoice or receipt. The dealer will then submit a warranty claim to US Dock and Canopy, LLC. If US Dock and Canopy, LLC certifies that the items are indeed defective, US Dock and Canopy, LLC will repair, replace or provide a prorated discount on replacement of the defective Dock-Top™ panels as follows:
Year 1: Full Replacement
Year 2: Full Replacement
Year 3: Replacement at 9% of MSRP
Year 4: Replacement at 18% of MSRP
Year 5: Replacement at 27% of MSRP
Year 6: Replacement at 36% of MSRP
Year 7: Replacement at 45% of MSRP
Year 8: Replacement at 54% of MSRP
Year 9: Replacement at 63% of MSRP
Year 10: Replacement at 72% of MSRP
Year 11: Replacement at 81% of MSRP
Year 12: Replacement at 90% of MSRP
WARRANTY LIMITATIONS: The successful performance of the Dock-Top™ panel is dependent upon many factors beyond our control. Therefore, except for such replacement or refund outlined above, US Dock and Canopy, LLC:
1. MAKES NO WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS, and DESIGN CAPABILITY OR MERCHANT ABILITY RESPECTING ITS PRODUCTS.
2. Under no circumstances shall US Dock and Canopy, LLC be liable for any special, incidental or consequential damages including but not limited to: personal injury, property damage, damage to or loss of product, loss of profits or revenue. The price stated for the products is a consideration in limiting US Dock and Canopy, LLC liability and buyer’s remedy.
3. This limited warranty shall not apply to any product subject to misuse due to common negligence or accident nor to any product made by the seller not used in accordance with the printed instructions or specifications of US Dock and Canopy, LLC or that have been beyond the represented and rated capacity of the product.
4. This limited warranty is applicable only to those parties heretofore mentioned, and is not assignable, transferable nor will it insure to the benefit of any sub-purchaser of the original equipment manufacturer other than the original retail purchaser.
5. Application may be subject to local building codes and is the responsibility of the purchaser to adhere to.
6. As stated above, US Dock and Canopy, LLC reserves the right to inspect all product claimed to be defective or damaged under the terms of the warranty.
7. US Dock and Canopy, LLC limits of warranty is defective material replaced, repaired, or credit against further purchases. All information and data provided at time of writing is believed to be accurate and complete, however, are provided without any guarantee or responsibility of any kind, expressed or implied. Suggestions or statements concerning possible use of products are made without representation that any such use is free from patent infringement and are not recommendations to infringe any patent. The user must be aware that other safety measures may be required if not stated herein.
Please use our Warranty Claim Form for filing a warranty claim and submit the competed form to us by email at info@patriotdocks.com.
Please provide as much information as possible including the original purchase receipt and photos of the issue being claimed.